Privacy Policy
CREATIVE IDEAS INVESTMENT, S.L.U., is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. Please also see our Cookie Policy which explains the use of cookies and other web tracking devices at
Who is responsible for the processing of your personal data?
CREATIVE IDEAS INVESTMENT, S.L.U.with N.I.F. B42580746,registered office in AVDA. SPANISH ARMADA, 76 Puerta 6, 03130, SANTA POLA. ALICANTE,with phone number 686011731and email: contact@letsplayagency.comis he responsible for the treatmentof your personal data. Therefore, we guarantee its security and confidential treatment, in accordance with the provisions of the EUROPEAN DATA PROTECTION REGULATION (EU) 679/2016,as well as any other regulations that may be applicable.
For what purposes do we use your personal data?
At CREATIVE IDEAS INVESTMENT, S.L.U. We use your data to the extent permitted by the RGPD, as well as by current applicable regulations. In any case, the processing will be done for specific, explicit and legitimate purposes, and in no case will they be treated in a manner incompatible with said purposes. Specifically, the following treatments will be carried out:
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Issue receipts of payment for the services provided to the client.
Analyze and improve our services and communications with you.
Respond to your queries, requests or requests.
Manage the contractual relationship and the provision of consulting services requested by the client.
Manage your phone calls.
For the correct performance of the requested service, the client's personal data necessary to monitor its evolution during the provision of the service will be processed.
Carry out all administrative, tax and accounting procedures necessary to comply with our contractual commitments and tax and accounting obligations.
Compliance with our legal obligations.
Monitor and evaluate compliance with our policies and standards.
Manage sending of information and commercial prospecting by any means in case of explicit consent.
How do we collect your information?​
We collect your personal information through different means, but you will always be informed at the time of collection through information clauses about the person responsible for the treatment, the purpose and legal basis of the same, the recipients of the data and the retention period of your data. information, as well as the way in which you can exercise your rights regarding data protection.
In general, the personal information we process is limited to identifying data (name and surname, date of birth, address, ID, telephone number and email), contracted services and payment and billing information.
In cases of personnel management and selection, we collect academic and professional data to be able to meet the obligations derived from maintaining the employment relationship or, where appropriate, to become part of our staff.
CREATIVE IDEAS INVESTMENT, S.L.U., uses social networks and this is another way to reach you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies explaining how they use and share your information, so CREATIVE IDEAS INVESTMENT, S.L.U., recommends that you consult them before using them to confirm that you agree with the way they are used. that your information is collected, processed and shared.
Through our website we collect personal information related to your browsing through the use of cookies. To know clearly and precisely the cookies we use, what their purposes are and how you can configure or disable them, consult our Cookies Policy.​
User Responsibility
What is the legitimacy for the processing of your data?​
The legitimation of the processing of personal data that we carry out is done at all times in compliance with the provisions of article 6 of the RGPD, as well as article 8 of Organic Law 3/2018. In cases in which the legitimation for the main purpose of the use of data is not found in any of the previous legal bases, the consent of the interested party for the treatment will be requested.​
How long do we keep your data?​
Personal data will be kept for the time necessary to provide the service or as long as the interested party does not withdraw their consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, Ombudsman, Public Prosecutor's Office or the competent Public Administrations during the period of prescription of the actions that could arise and, once this has elapsed, it will be completely eliminated.​
Who do we share your data with?​
We inform you that the data provided will be communicated to the different providers of products and services that are necessary for the execution of the requested treatment. Our suppliers are obliged to use the data provided solely and exclusively for the fulfillment of the requested service. The personal data processed by CREATIVE IDEAS INVESTMENT, S.L.U. To achieve the purposes detailed above, they may be communicated to the following recipients depending on the legitimizing basis of the communication:
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Public Administrations in the cases provided for by Law.
The State Security Forces and Bodies.
Banks and financial entities for the collection of contracted services.
Public registries of asset solvency and prevention systems against
What are your rights?​
Rights:
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In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
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Right of access: anyone has the right to obtain confirmation as to whether CREATIVE IDEAS INVESTMENT, S.L.U. is processing personal data that concerns you.
Right to rectification: You have the right to access your personal data that we have and request its rectification when it is inaccurate.
Right to deletion: when the data collected is no longer necessary for the purposes for which it was collected.
Right to limitation of processing: you may request the limitation of the processing of your data and request that it be retained for the exercise or defense of claims.
Right to portability: You have the right to obtain the personal data that concerns you in a structured, commonly used and machine-readable format and to transmit it to another controller.
Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information before you withdraw your consent.
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How can you exercise your rights?
CREATIVE IDEAS INVESTMENT, S.L.U. undertakes to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them free of charge by writing an email to our address contact@letsplayagency.com simply indicating the reason for your request and the right you want to exercise, informing you that it is essential, according to Law, that you provide a copy of your DNI or NIE. We also inform you that, in line with our transparency policy, all rights are available to customers on the website. You are informed that you can also exercise your rights by submitting a declaration to the competent supervisory authority, when you have not obtained satisfaction in the exercise of your rights.​
By providing us with their data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to CREATIVE IDEAS INVESTMENT, S.L.U., are true, accurate, complete and updated. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep said information conveniently updated so that it responds to his real situation, being responsible for any false and inaccurate data that he may provide, as well as for damages and damages, direct or indirect, that may arise.​